Category: Customer

Customer Service In Logistics: Performance Criteria And Objectives Customer service defines as taking care of the customer’s requirement by providing or serving and delivering professional, efficiency and high quality service. The service will be provided during and after the customer’s needs are reached. In logistics industry, customer service is the activities, service actions that are…

The Peculiarities Of Customer Service Management For The Work Coach CUSTOMERS In your role as a work coach you will deal with customers on a daily basis the definition of a customer for the purpose of the work coach role can be defined as a person or organization who requires our service. You will deal…

The Ways To Create Effective Customer Service Team In order to create a customer service team from scratch, I would start with a plan containing what I am setting out to achieve, what resources I require to create the team and going forward how I will maintain resources and manage the performance of my team.…

Customer Service Management In Hospitality And Tourism In Hilton Hotel Singapore Introduction Hilton hotel Singapore providing high quality services to the customer. It is a 5 star hotel in Singapore. It is situated at 581 Orchard Rd, Singapore. There are so many accessibilities like public entrance, guest room, elevators, and public rest room. Set in…

Customer Service Team Management There are various resources needed in an office environment to keep the customer service running in the department for work and pensions. The types of resources are, work volumes, staff members, training opportunities, working patterns, opening hours, I.t software and hardware, skillsets, premises, photocopiers, printers, telephones, legislative requirements (e.g. health and…

Correlation Of Service Quality Performance With Customer Loyalty Research, regardless of whether be subjective or quantitative, or even mixed technique, incorporates new philosophical methodologies and inventive structures and strategies that empower progressively significant, fundamentally drew in, for all intents and purposes applicable, and reflexive bits of knowledge into the issues and perceptions in the hospitality…

The Peculiarities Of Personal Customer Experience Technological developments have enabled marketing and advertising experts to integrate consumer information into tailoring personalized content drawn from the personal interests of individual consumers (Tucker, 2012). In the recent years, we have witnessed a vast scale change in the type of advertisements and marketing strategies we come across in…

Interface Between Farmer And Consumer By Using Big Data Abstract If we develop the relationship among farmers, government and consumers using the technology, the middle mens role could be easily thrown out from the whole scenario. We can easily overcome the problems being faced by farmers in selling their goods in the market. We need…

The Effect Of Corporate Philanthropy On Customer-Based Brand Equity Introduction Over the recent decades, the issue of the benefits and risks associated with Corporate philanthropy (CP) has been an evolving topic on shareholders and the society as they have developed stronger expectations of firms behaving in a socially responsible way. Houqe at el (2016) purport…

Ethics and Professional Conduct in Business This case was particularly chosen since it once presented itself to me two years ago while employed as a cashier at a hardware store. In a firm the cashier holds the cash register at various locations such as point of sale or at a retail store. This individual is…