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Ethical Issues in Organizations
Ethical Methods to Address Financial Shortcoming
According to the case study, the most appropriate and ethical technique to understand the financial situation is the evaluation of losses and positive relationships with workers. Hillside County Medical Center is a healthcare organization that provides high-quality medical services and aims to satisfy patients needs. Ethics plays a significant role in this company, and financial processes require morally accurate calculations. To address financial shortcoming, it is important to introduce penalties and control bribes for better income generation (Joynt Maddox et al., 2019). Moreover, it is ethical to charge workers for the extra use of material to avoid additional payments for different types of medical supplies.
Who Can Help CEO to Make the Right Decisions
The CEO should listen to customers preferences and make the right service decisions. Moreover, it is important to value the feedback from workers to ensure the comfortability of working conditions. Based on the Yuan et al. (2017) research, the chief executive officer should follow many aspects of the business like suppliers, stakeholders, and employees to catch insignificant changes that might develop more problems. The CEO can build successful action plans by communicating personally and conducting surveys. The CEO should also listen carefully to the managers as they have a direct relationship with clients and can give the right tips.
Additional Managements in the Decision-making Process
Senior management cannot provide the CEO with updated information regarding the customers experience in the healthcare industry. However, they can give access to unique knowledge and finance additional advertising or research. Consequently, other managements should significantly influence the CEOs decision-making. For instance, by allowing marketing and IT departments to give their visions and conduct changes to the businesss general performance, the hierarchical organizational structure can be decreased and cause more benefits.
References
Joynt Maddox, K. E., Reidhead, M., & Qi, A. C. (2019). Association of satisfaction by dual enrollment status with financial penalties the Hospital Readmissions Reduction program. JAMA Internal Medicine, 179(6), 769-776. Web.
Yuan, Y., Tian, G., & Yi Lu, L. (2017). CEO ability and corporate social responsibility. Journal of Business Ethics, 157, 391-411. Web.
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